Responsible Gaming
Gaming Should Be Entertainment
At 0800uchoose.com, we believe that casino gaming should be enjoyed as entertainment only. Gambling is never a way to make money or solve financial problems. It should always be an activity you can afford to lose, approached with realistic expectations and a healthy mindset.
We are committed to promoting responsible gaming practices and supporting the wellbeing of our players in New Zealand.
Age Verification
You must be at least 18 years old (or the legal gambling age in your jurisdiction) to use our services. We take age verification seriously and verify all players before account activation.
If you are under the legal age, please do not attempt to gamble. Underage gambling can have serious consequences for your development and wellbeing.
Warning Signs of Problem Gambling
Please be honest with yourself. If you experience any of the following, you may have a gambling problem:
- Spending more time or money gambling than intended
- Chasing losses by gambling more to win back money you've lost
- Hiding your gambling activities from family, friends, or partners
- Gambling to escape stress, anxiety, depression, or other negative emotions
- Neglecting work, study, family, or other responsibilities due to gambling
- Borrowing money to fund gambling activities
- Feeling restless or irritable when trying to cut down or stop gambling
- Lying about how much you gamble or your gambling losses
- Experiencing relationship problems or conflicts related to gambling
- Repeatedly unsuccessful attempts to reduce or control gambling
If you recognise these signs in yourself, please reach out for help immediately.
Self-Help Tools & Player Protections
We provide the following tools to help you maintain control of your gaming:
Deposit Limits
Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly). You can change these limits at any time, though reductions take effect immediately.
Loss Limits
Set a maximum amount you are willing to lose within a timeframe. When you reach this limit, your account will be temporarily restricted.
Reality Checks
Enable reminders during your gaming sessions to help you track time spent and money wagered. These pop-up notifications encourage you to take breaks and reflect on your play.
Self-Exclusion
If you need to stop gambling, you can self-exclude from your account for a period of time (minimum 6 months) or permanently. During self-exclusion, you will not be able to access your account or receive marketing communications.
Session Time Limits
Set a maximum session length. When your time expires, your gaming session will end automatically.
To access these tools, contact our support team or visit your account settings.
Support & Helpline Resources for New Zealand
If you or someone you know is struggling with problem gambling, help is available. Please reach out to these organisations:
New Zealand Specific Support
- Problem Gambling Foundation (New Zealand) — Free confidential support for problem gamblers and their families
Phone: 0800 664 262 (free call)
Website: www.problemgambling.org.nz - Gambling Helpline (Fono) — Support for Pacific Island communities
Phone: 0800 006 886
Website: www.fono.co.nz
International Support Resources
- GamCare (UK) — www.gamcare.org.uk
- GamStop (UK Self-Exclusion Scheme) — www.gamstop.co.uk
- Gambling Help Online (Australia) — www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) — www.responsiblegambling.org
- National Council on Problem Gambling (USA) — www.ncpgambling.org
If You Need Help, Please Reach Out
Seeking help is a sign of strength, not weakness. Whether you're concerned about your own gambling or that of someone you care about, support is available and free.
Contact the Problem Gambling Foundation today:
📞 0800 664 262
Or visit www.problemgambling.org.nz to access webchat and online resources.
Remember: You are not alone, and recovery is possible.